Reporting
Turn raw transaction data into automated financial reports, schedule delivery to your team, and track key revenue and performance metrics.
What is Reporting?
Reporting automatically generates financial reports and analytics from your payment data. The system creates customizable reports that can be scheduled for delivery to your team members and stakeholders.
Instead of manually exporting spreadsheets and building the same charts every week or month, Reporting turns your raw transaction data into repeatable, shareable summaries that arrive on a schedule you control.
Available for all account tiers with additional templates for Enterprise accounts.
How It Works
The reporting system processes your transaction data to create:
Transaction summaries and volume reports
Revenue and fee breakdowns
Success rate analytics by region and payment method
Automated report scheduling and email delivery
Most finance and operations teams use these reports to answer recurring questions: How much did we process last month?, What are our fees by processor?, or Where are approval rates dropping?
Setup
Setting up Reporting typically involves three decisions: which reports you need, how often they should run, and who should receive them.
1. Enable Reporting
Navigate to Analytics > Reporting in your dashboard and click "Enable Reports".
2. Configure Report Templates
Choose from available report types:
3. Schedule Reports
Set up automated report delivery:
Once scheduling is in place, your team can rely on reports arriving automaticallyfreeing them from manual exports and ad-hoc requests.
Report Types
Each report type answers a different class of questions about your payments.
Transaction Summary: Daily, weekly, or monthly transaction volumes and totals
Revenue Report: Revenue breakdowns with fees and net amounts
Success Rate Analysis: Payment approval rates by processor and region
Fee Analysis: Processing costs and fee comparisons
You can start with a small set of core reports for leadership and operations, then expand into more specialized templates as your reporting needs mature.
Configuration Options
Tune Reporting so that each audience receives information in the format that works best for them.
Output Formats
PDF: Professional reports with charts and summaries
CSV: Raw data for spreadsheet analysis
Email Summary: Brief overview sent directly via email
Delivery Options
Email delivery to specified recipients
Download from dashboard
Scheduled generation (daily, weekly, monthly)
Monitoring Performance
Once reports are running, you can monitor how theyre being used and whether delivery is working as expected.
Dashboard
View recent reports and generation status:
Report history and download links
Delivery status and recipient confirmations
Data coverage and last update times
Report Analytics
Track report usage:
Most downloaded report types
Delivery success rates
Data freshness indicators
These analytics help you refine which reports are truly valuable and which can be retired or consolidated.
Implementation Best Practices
1. Start Simple
Begin with basic monthly summaries before adding more detailed reports. This keeps the initial rollout manageable and avoids overwhelming stakeholders.
2. Set Clear Recipients
Ensure reports go to team members who need the information. For example, finance may want full CSV exports while executives prefer concise PDF summaries.
3. Choose Appropriate Frequency
Match report frequency to business needs - daily for operations, monthly for executives. Too-frequent reports can lead to alert fatigue, while infrequent ones can leave teams in the dark.
4. Review Regularly
Check report accuracy and update recipient lists as your team changes. Periodic reviews help keep your reporting setup aligned with how your business actually operates.
Troubleshooting
Missing Transactions: Verify the date range matches your expected transaction period.
Delivery Issues: Check recipient email addresses and spam folders.
Empty Reports: Ensure you have transaction data for the selected time period.
If problems continue, capture the report name, expected delivery time, and example recipients before contacting support.
Getting Support
Setup Help: Support team assists with initial report configuration
Technical Issues: Standard support queue for troubleshooting
Custom Reports: Enterprise accounts can request additional report templates
Reporting helps businesses track payment performance and automate routine financial reporting tasks so teams can focus more on analysis and decision-making, and less on manual data collection.